TGI Fridays
- UK
- Restaurants
Good Jobs Score
Score based on recent responses from current employees.
What’s it like to work at TGI Fridays?
We’ve surveyed 74 current employees at TGI Fridays. They’ve told us how much they’re paid, what managers are like, their staff discount, and lots more.
Pay
| Front of house | £6.14–8.23
From 39 hourly employees |
| Kitchens | £7.87–8.70
From 13 hourly employees |
| Managers | £7.76–9.20
From 13 hourly employees |
-
Pays less than the Real Living Wage
Pays less than the Real Living Wage
CloseWhat TGI Fridays employees say
92% of people report they are paid less than the Real Living Wage for their location
Based on 66 employee responses
Why this matters
At a good job, your hourly pay should cover the real cost of living.
The Real Living Wage is calculated based on what it actually costs to live in a particular location.
It is currently £9 per hour across the UK and £10.55 per hour in London.
It is calculated each year by a charity called the Living Wage Foundation.
Not great -
People under 25 get paid less than everyone else doing the same job
People under 25 get paid less than everyone else doing the same job
CloseWhat TGI Fridays employees say
76% of under 25s report being paid less than the Government’s National Living Wage of £8.21 per hour
Based on 41 employee responses
Why this matters
At a good job, you should be paid the same hourly rate if you’re doing the same work, no matter how old you are.
In the UK, the National Living Wage and the National Minimum wage are different depending on how old you are. The current rates are available on GOV.UK.
Not great -
People get paid every week
People get paid every week
CloseWhat TGI Fridays employees say
100% of people report they get paid every week
Based on 66 employee responses
-
Some people get paid the wrong amount or late
Some people get paid the wrong amount or late
CloseWhat TGI Fridays employees say
30% of people report they got paid the wrong amount or late in the last 6 months
Based on 60 employee responses
Not great -
People get about £1.56 per hour in tips
People get about £1.56 per hour in tips
CloseWhat TGI Fridays employees say
90% of people report getting between £0.23 and £4.36 per hour in tips
Based on 51 employee responses
-
Tips are shared here
Tips are shared here
CloseWhat TGI Fridays employees say
93% of people report that they get a share of customer service charges and tips
Based on 57 employee responses
Why this matters
At a good job, if customers pay a service charge or leave a tip, that money should be shared fairly between hourly staff.
Good -
Only some people think tips are shared fairly
Only some people think tips are shared fairly
CloseWhat TGI Fridays employees say
41% of people think that customer service charges and tips are shared fairly
Based on 44 employee responses
Why this matters
At a good job, if customers pay a service charge or leave a tip, that money should be shared fairly between hourly staff.
Not great
Is your job a good job?
💰How does your pay compare to jobs nearby?
⏱Could you get better shifts or more hours?
👉Take our survey and see how your job compares
Hours
-
This employer uses zero hours, low hours, part time and full time contracts
This employer uses zero hours, low hours, part time and full time contracts
CloseWhat TGI Fridays employees say
- 9% report having zero hours contracts
- 15% report having low hours contracts (less than 16 hours)
- 64% report having part time contracts (16-35 hours)
- 12% report having full time contracts (more than 35 hours)
Based on 66 employee responses
-
Only some people work the same number of hours they’re contracted for
Only some people work the same number of hours they’re contracted for
CloseWhat TGI Fridays employees say
54% of people report working about the same number of hours they’re contracted for each week
Based on 50 employee responses
Why this matters
At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.
It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.
This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.
Not great -
Most people don’t worry about getting enough hours
Most people don’t worry about getting enough hours
CloseWhat TGI Fridays employees say
71% of people report they don’t worry about getting enough hours
Based on 65 employee responses
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Good -
People get their schedule 2 weeks in advance of when they’re working
People get their schedule 2 weeks in advance of when they’re working
CloseWhat TGI Fridays employees say
52% of people report that they get their schedule two weeks in advance of when they’re working
Based on 66 employee responses
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Not great -
Most people get enough choice over which shifts they work
Most people get enough choice over which shifts they work
CloseWhat TGI Fridays employees say
65% report that their manager gives them enough choice over which shifts they work
Based on 63 employee responses
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Good -
Only some people think popular and unpopular shifts are shared fairly
Only some people think popular and unpopular shifts are shared fairly
CloseWhat TGI Fridays employees say
50% of people think that popular and unpopular shifts are fairly shared between team members
Based on 52 employee responses
Why this matters
At a good job, popular and unpopular shifts should be fairly shared out in a team.
Setting shifts is always a compromise. It’s impossible to make everyone happy all the time. There are always some shifts everyone loves and others no one wants to do.
At a good job, an employer should have a system to make sure popular and unpopular shifts are fairly distributed and managers can’t play favourites.
Not great
Benefits
-
People don’t get paid breaks
People don’t get paid breaks
CloseWhat TGI Fridays employees say
97% of people report that they don’t get paid breaks
Based on 64 employee responses
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Not great -
People only get the legal minimum amount of sick pay
People only get the legal minimum amount of sick pay
CloseWhat TGI Fridays employees say
94% of people report that they only get the legal minimum amount of sick pay
Based on 63 employee responses
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Not great -
People find it easy to book holidays
People find it easy to book holidays
CloseWhat TGI Fridays employees say
81% of people report it’s easy to book holidays
Based on 36 employee responses
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Excellent -
People get a staff discount of 50%
People get a staff discount of 50%
CloseWhat TGI Fridays employees say
98% of people told us they get a staff discount of 50%
Based on 65 employee responses
Workplace
-
Most people feel stressed here
Most people feel stressed here
CloseWhat TGI Fridays employees say
60% of people say they often feel stressed at work
Based on 5 employee responses
We need more data to be sure of this finding.
Not great -
Most students say this is a good place to work if you’re studying
Most students say this is a good place to work if you’re studying
CloseWhat TGI Fridays employees say
74% of students report this is a good place to work if you’re studying
Based on 19 employee responses
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Good -
Most parents say this is a good place to work if you have childcare responsibilities
Most parents say this is a good place to work if you have childcare responsibilities
CloseWhat TGI Fridays employees say
70% of people with childcare responsibilities report this is a good place to work
Based on 10 employee responses
Good -
Only some people get enough training when they start
Only some people get enough training when they start
CloseWhat TGI Fridays employees say
56% of people report they got enough training when they started working here
Based on 63 employee responses
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Not great -
Only some people are given support to progress here
Only some people are given support to progress here
CloseWhat TGI Fridays employees say
In the last year, 56% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role
Based on 66 employee responses
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Not great -
Only some people feel well informed about how the company is doing
Only some people feel well informed about how the company is doing
CloseWhat TGI Fridays employees say
54% of people feel that they are kept well informed about how the company is doing as a whole
Based on 50 employee responses
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
Not great -
People think head office doesn’t understand what’s happening where they work
People think head office doesn’t understand what’s happening where they work
CloseWhat TGI Fridays employees say
74% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work
Based on 53 employee responses
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Bad
Is your job a good job?
💰How does your pay compare to jobs nearby?
⏱Could you get better shifts or more hours?
👉Take our survey and see how your job compares