Premier Inn
- UK
- Hotels
Good Jobs Score
Score based on recent responses from current employees.
What’s it like to work at Premier Inn?
We’ve surveyed 77 current employees at Premier Inn. They’ve told us how much they’re paid, what managers are like, their staff discount, and lots more.
Pay
| Front of house | £8.21–9.13
From 24 hourly employees |
| Kitchens | £8.61–8.75
From 4 hourly employees |
| Managers | £8.86–10.02
From 16 hourly employees |
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Pays less than the Real Living Wage
Pays less than the Real Living Wage
CloseWhat Premier Inn employees say
75% of people report they are paid less than the Real Living Wage for their location
Based on 69 employee responses
Why this matters
At a good job, your hourly pay should cover the real cost of living.
The Real Living Wage is calculated based on what it actually costs to live in a particular location.
It is currently £9 per hour across the UK and £10.55 per hour in London.
It is calculated each year by a charity called the Living Wage Foundation.
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People under 25 get paid less than everyone else doing the same job
People under 25 get paid less than everyone else doing the same job
CloseWhat Premier Inn employees say
7% of under 25s report being paid less than the Government’s National Living Wage of £8.21 per hour
Based on 28 employee responses
Why this matters
At a good job, you should be paid the same hourly rate if you’re doing the same work, no matter how old you are.
In the UK, the National Living Wage and the National Minimum wage are different depending on how old you are. The current rates are available on GOV.UK.
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People get paid every month
People get paid every month
CloseWhat Premier Inn employees say
75% of people report they get paid every month
Based on 8 employee responses
We need more data to be sure of this finding.
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Some people get paid the wrong amount or late
Some people get paid the wrong amount or late
CloseWhat Premier Inn employees say
25% of people report they got paid the wrong amount or late in the last 6 months
Based on 8 employee responses
We need more data to be sure of this finding.
Not great
Is your job a good job?
💰How does your pay compare to jobs nearby?
⏱Could you get better shifts or more hours?
👉Take our survey and see how your job compares
Hours
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This employer uses low hours, part time and full time contracts
This employer uses low hours, part time and full time contracts
CloseWhat Premier Inn employees say
- 9% report having low hours contracts (less than 16 hours)
- 65% report having part time contracts (16-35 hours)
- 26% report having full time contracts (more than 35 hours)
Based on 68 employee responses
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Most people work the same number of hours they’re contracted for
Most people work the same number of hours they’re contracted for
CloseWhat Premier Inn employees say
65% of people report working about the same number of hours they’re contracted for each week
Based on 54 employee responses
Why this matters
At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.
It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.
This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.
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Most people don’t worry about getting enough hours
Most people don’t worry about getting enough hours
CloseWhat Premier Inn employees say
70% of people report they don’t worry about getting enough hours
Based on 54 employee responses
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
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People get their schedule at the last minute
People get their schedule at the last minute
CloseWhat Premier Inn employees say
52% of people report that they get their schedule one week in advance of when they’re working
Based on 54 employee responses
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
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Only some people get enough choice over which shifts they work
Only some people get enough choice over which shifts they work
CloseWhat Premier Inn employees say
54% report that their manager gives them enough choice over which shifts they work
Based on 48 employee responses
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Not great
Benefits
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People only get the legal minimum amount of sick pay
People only get the legal minimum amount of sick pay
CloseWhat Premier Inn employees say
100% of people report that they only get the legal minimum amount of sick pay
Based on 6 employee responses
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
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Most people find it easy to book holidays
Most people find it easy to book holidays
CloseWhat Premier Inn employees say
75% of people report it’s easy to book holidays
Based on 8 employee responses
We need more data to be sure of this finding.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
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People get a staff discount of 25%
People get a staff discount of 25%
CloseWhat Premier Inn employees say
100% of people told us they get a staff discount of 25%
Based on 1 employee response
We need more data to be sure of this finding.
Workplace
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People feel stressed here
People feel stressed here
CloseWhat Premier Inn employees say
100% of people say they often feel stressed at work
Based on 7 employee responses
We need more data to be sure of this finding.
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Most people don’t feel treated with respect by their managers
Most people don’t feel treated with respect by their managers
CloseWhat Premier Inn employees say
67% of people say they’re not treated with respect by their managers
Based on 6 employee responses
We need more data to be sure of this finding.
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Only some people get enough training when they start
Only some people get enough training when they start
CloseWhat Premier Inn employees say
38% of people report they got enough training when they started working here
Based on 8 employee responses
We need more data to be sure of this finding.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
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People are given support to progress here
People are given support to progress here
CloseWhat Premier Inn employees say
In the last year, 88% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role
Based on 8 employee responses
We need more data to be sure of this finding.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
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People don’t feel well informed about how the company is doing
People don’t feel well informed about how the company is doing
CloseWhat Premier Inn employees say
88% of people feel that they aren't kept well informed about how the company is doing as a whole
Based on 8 employee responses
We need more data to be sure of this finding.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
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People think head office doesn’t understand what’s happening where they work
People think head office doesn’t understand what’s happening where they work
CloseWhat Premier Inn employees say
86% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work
Based on 7 employee responses
We need more data to be sure of this finding.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Bad
Is your job a good job?
💰How does your pay compare to jobs nearby?
⏱Could you get better shifts or more hours?
👉Take our survey and see how your job compares