Costa Coffee

  • UK
  • Cafes
costa.co.uk

Good Jobs Score

Our assessment of how good the jobs are at Costa Coffee, based on what 170 employees have told us.

Before you apply for a job at Costa Coffee, know what it’s really like…

We’ve surveyed 170 current employees about their job at Costa Coffee. They’ve told us their hourly pay rate, staff discount, and much more.

Hourly pay rates

Front of house £7.20–9.20

From 111 hourly employees

Kitchens £5.92–8.92

From 7 hourly employees

Managers £8.47–10.01

From 30 hourly employees

  • Pays less than the Real Living Wage

    Not great
  • People under 25 get paid less than everyone else doing the same job

    Not great
  • People get paid every month

  • People get paid accurately and on time

    Good

Hours

  • This employer uses low hours, part time and full time contracts

  • Most people work the same number of hours they’re contracted for

    Good
  • People don’t worry about getting enough hours

    Excellent
  • There’s no consistency in when people get their schedule

    Not great
  • Some managers change people’s shifts at short notice

    Not great
  • Most people get enough choice over which shifts they work

    Good

Benefits

  • People don’t get paid breaks

    Not great
  • People only get the legal minimum amount of sick pay

    Not great
  • Most people find it easy to book holidays

    Good

Workplace

  • People feel stressed here

    Bad
  • Most people feel treated with respect by their managers

    Good
  • Students say this is a good place to work if you’re studying

    Excellent
  • Most parents say this is a bad place to work if you have childcare responsibilities

    Not great
  • Only some people get enough training when they start

    Not great
  • Most people are given support to progress here

    Good
  • Only some people feel well informed about how the company is doing

    Not great
  • People think head office doesn’t understand what’s happening where they work

    Bad