Carphone Warehouse
- UK
- Technology retailers
Good Jobs Score
Score based on recent responses from current employees.
What’s it like to work at Carphone Warehouse?
We’ve surveyed 45 current employees at Carphone Warehouse. They’ve told us how much they’re paid, what managers are like, their staff discount, and lots more.
Pay
| Stores | £7.54–8.62
From 38 hourly employees |
-
Pays less than the Real Living Wage
Pays less than the Real Living Wage
CloseWhat Carphone Warehouse employees say
95% of people report they are paid less than the Real Living Wage for their location
Based on 40 employee responses
Why this matters
At a good job, your hourly pay should cover the real cost of living.
The Real Living Wage is calculated based on what it actually costs to live in a particular location.
It is currently £9 per hour across the UK and £10.55 per hour in London.
It is calculated each year by a charity called the Living Wage Foundation.
Not great -
People under 25 get paid less than everyone else doing the same job
People under 25 get paid less than everyone else doing the same job
CloseWhat Carphone Warehouse employees say
65% of under 25s report being paid less than the Government’s National Living Wage of £8.21 per hour
Based on 31 employee responses
Why this matters
At a good job, you should be paid the same hourly rate if you’re doing the same work, no matter how old you are.
In the UK, the National Living Wage and the National Minimum wage are different depending on how old you are. The current rates are available on GOV.UK.
Not great -
People get paid every month
People get paid every month
CloseWhat Carphone Warehouse employees say
69% of people report they get paid every month
Based on 32 employee responses
-
People get paid accurately and on time
People get paid accurately and on time
CloseWhat Carphone Warehouse employees say
94% of people report they got paid accurately and on time in the last 6 months
Based on 36 employee responses
Good
Is your job a good job?
💰How does your pay compare to jobs nearby?
⏱Could you get better shifts or more hours?
👉Take our survey and see how your job compares
Hours
-
This employer uses low hours, part time and full time contracts
This employer uses low hours, part time and full time contracts
CloseWhat Carphone Warehouse employees say
- 30% report having low hours contracts (less than 16 hours)
- 55% report having part time contracts (16-35 hours)
- 15% report having full time contracts (more than 35 hours)
Based on 40 employee responses
-
Only some people work the same number of hours they’re contracted for
Only some people work the same number of hours they’re contracted for
CloseWhat Carphone Warehouse employees say
53% of people report working about the same number of hours they’re contracted for each week
Based on 40 employee responses
Why this matters
At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.
It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.
This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.
Not great -
People don’t worry about getting enough hours
People don’t worry about getting enough hours
CloseWhat Carphone Warehouse employees say
88% of people report they don’t worry about getting enough hours
Based on 40 employee responses
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Excellent -
There’s no consistency in when people get their schedule
There’s no consistency in when people get their schedule
CloseWhat Carphone Warehouse employees say
People report getting their schedule at different times
Based on 39 employee responses
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Not great -
People get enough choice over which shifts they work
People get enough choice over which shifts they work
CloseWhat Carphone Warehouse employees say
83% report that their manager gives them enough choice over which shifts they work
Based on 40 employee responses
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Excellent -
Most people find it easy to change shifts
Most people find it easy to change shifts
CloseWhat Carphone Warehouse employees say
74% of people report that it’s easy to change shifts if they need to
Based on 31 employee responses
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
Benefits
-
People get paid breaks
People get paid breaks
CloseWhat Carphone Warehouse employees say
77% of people report that they get paid breaks
Based on 39 employee responses
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Excellent -
People find it easy to book holidays
People find it easy to book holidays
CloseWhat Carphone Warehouse employees say
82% of people report it’s easy to book holidays
Based on 38 employee responses
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Excellent
Workplace
-
Most people feel stressed here
Most people feel stressed here
CloseWhat Carphone Warehouse employees say
68% of people say they often feel stressed at work
Based on 38 employee responses
Not great -
Most people recommend working with their team
Most people recommend working with their team
CloseWhat Carphone Warehouse employees say
75% of people report that they would recommend working with their immediate team to a friend
Based on 40 employee responses
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good -
People feel treated with respect by their managers
People feel treated with respect by their managers
CloseWhat Carphone Warehouse employees say
84% of people say they’re treated with respect by their managers
Based on 38 employee responses
Excellent -
Students say this is a good place to work if you’re studying
Students say this is a good place to work if you’re studying
CloseWhat Carphone Warehouse employees say
100% of students report this is a good place to work if you’re studying
Based on 14 employee responses
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Excellent -
Most people get enough training when they start
Most people get enough training when they start
CloseWhat Carphone Warehouse employees say
63% of people report they got enough training when they started working here
Based on 38 employee responses
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Good -
Most people are given support to progress here
Most people are given support to progress here
CloseWhat Carphone Warehouse employees say
In the last year, 74% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role
Based on 39 employee responses
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Good -
Most people feel well informed about how the company is doing
Most people feel well informed about how the company is doing
CloseWhat Carphone Warehouse employees say
76% of people feel that they are kept well informed about how the company is doing as a whole
Based on 37 employee responses
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
Good -
People think head office doesn’t understand what’s happening where they work
People think head office doesn’t understand what’s happening where they work
CloseWhat Carphone Warehouse employees say
77% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work
Based on 35 employee responses
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Bad
Is your job a good job?
💰How does your pay compare to jobs nearby?
⏱Could you get better shifts or more hours?
👉Take our survey and see how your job compares