Arriva
- UK
- Public transport
Good Jobs Score
Our assessment of how good the jobs are at Arriva, based on what 11 employees have told us.
Before you apply for a job at Arriva, know what it’s really like…
We’ve surveyed 11 current employees about their job at Arriva. They’ve told us their hourly pay rate, staff discount, and much more.
Hourly pay rates
| Overall pay range | £10.24–21.28
From 7 hourly employees |
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Pays at least the Real Living Wage
Pays at least the Real Living Wage
CloseWhat Arriva employees say
100% of people report they are paid at or above the Real Living Wage for their location
Based on 7 employee responses
We need more data to be sure of this finding.
Why this matters
At a good job, your hourly pay should cover the real cost of living.
The Real Living Wage is calculated based on what it actually costs to live in a particular location.
It is currently £9 per hour across the UK and £10.55 per hour in London.
It is calculated each year by a charity called the Living Wage Foundation.
Excellent -
People get paid every week
People get paid every week
CloseWhat Arriva employees say
57% of people report they get paid every week
Based on 7 employee responses
We need more data to be sure of this finding.
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People get paid accurately and on time
People get paid accurately and on time
CloseWhat Arriva employees say
86% of people report they got paid accurately and on time in the last 6 months
Based on 7 employee responses
We need more data to be sure of this finding.
Good
Is your job a good job?
💰How does your pay compare to jobs nearby?
⏱Could you get better shifts or more hours?
👉Take our survey and see how your job compares
Hours
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This employer uses part time and full time contracts
This employer uses part time and full time contracts
CloseWhat Arriva employees say
- 57% report having part time contracts (16-35 hours)
- 43% report having full time contracts (more than 35 hours)
Based on 7 employee responses
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People work the same number of hours they’re contracted for
People work the same number of hours they’re contracted for
CloseWhat Arriva employees say
83% of people report working about the same number of hours they’re contracted for each week
Based on 6 employee responses
We need more data to be sure of this finding.
Why this matters
At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.
It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.
This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.
Excellent -
People don’t worry about getting enough hours
People don’t worry about getting enough hours
CloseWhat Arriva employees say
100% of people report they don’t worry about getting enough hours
Based on 7 employee responses
We need more data to be sure of this finding.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Excellent -
People get their schedule 4 weeks in advance of when they’re working
People get their schedule 4 weeks in advance of when they’re working
CloseWhat Arriva employees say
71% of people report that they get their schedule four weeks or more in advance of when they’re working
Based on 7 employee responses
We need more data to be sure of this finding.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Excellent -
Most managers don’t change people’s shifts at short notice
Most managers don’t change people’s shifts at short notice
CloseWhat Arriva employees say
71% of people say their manager doesn’t change their shifts at the last minute
Based on 7 employee responses
We need more data to be sure of this finding.
Good -
Only some people get enough choice over which shifts they work
Only some people get enough choice over which shifts they work
CloseWhat Arriva employees say
43% report that their manager gives them enough choice over which shifts they work
Based on 7 employee responses
We need more data to be sure of this finding.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Not great
Workplace
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Most people don’t feel stressed here
Most people don’t feel stressed here
CloseWhat Arriva employees say
57% of people say they don’t often feel stressed at work
Based on 7 employee responses
We need more data to be sure of this finding.
Good -
People recommend working with their team
People recommend working with their team
CloseWhat Arriva employees say
100% of people report that they would recommend working with their immediate team to a friend
Based on 7 employee responses
We need more data to be sure of this finding.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Excellent -
Most people feel treated with respect by their managers
Most people feel treated with respect by their managers
CloseWhat Arriva employees say
71% of people say they’re treated with respect by their managers
Based on 7 employee responses
We need more data to be sure of this finding.
Good -
People get enough training when they start
People get enough training when they start
CloseWhat Arriva employees say
86% of people report they got enough training when they started working here
Based on 7 employee responses
We need more data to be sure of this finding.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Excellent -
People aren’t given support to progress here
People aren’t given support to progress here
CloseWhat Arriva employees say
In the last year, 71% of people report they weren't given the opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role
Based on 7 employee responses
We need more data to be sure of this finding.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Bad -
Only some people feel well informed about how the company is doing
Only some people feel well informed about how the company is doing
CloseWhat Arriva employees say
57% of people feel that they are kept well informed about how the company is doing as a whole
Based on 7 employee responses
We need more data to be sure of this finding.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
Not great -
People think head office doesn’t understand what’s happening where they work
People think head office doesn’t understand what’s happening where they work
CloseWhat Arriva employees say
100% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work
Based on 6 employee responses
We need more data to be sure of this finding.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Bad
Is your job a good job?
💰How does your pay compare to jobs nearby?
⏱Could you get better shifts or more hours?
👉Take our survey and see how your job compares